Skip to the content

New Information

Joint advice from the NHS and law enforcement agencies on protecting yourself from COVID-19 cons.

Sadly we continue to hear reports of fraud and scammers relating to the vaccine roll out. In the UK, coronavirus vaccines will only be available via the National Health Service and is free of charge. You will be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. At no point will you be asked to pay.

The National Cyber Security Centre (NCSC) is asking people to report suspect emails to its Suspicious Email Reporting Service simply by forwarding them to All emails forwarded to the service are analysed and if they are found to link to malicious content, it will be taken down or blocked, helping prevent future victims of crime.

If you receive a call you believe to be fraudulent, hang up. Suspicious text messages should be forwarded to the number 7726 which is free of charge and emails forwarded to

The Suspicious Email Reporting Service is a world first which was launched last April by the NCSC in conjunction with the City of London Police. It has now received more than four million emails from the public, leading to the removal of over 26,000 scams and over 49,000 links to malicious content.


National social assets -**

NWL vaccination information in full here -

 NW London FAQ -

A package of reforms has been set out in a wide-ranging new Reforming the Mental Health Act white paper, which builds on the recommendations made by Sir Simon Wessely’s Independent Review of the Mental Health Act in 2018.

At the heart of the proposed reforms to the Mental Health Act is greater choice and autonomy for patients in a mental health crisis, ensuring the act’s powers are used in the least restrictive way, that patients receive the care they need to help them recover and all patients are viewed and treated as individuals.

These reforms aim to tackle the racial disparities in mental health services, better meet the needs of people with learning disabilities and autism and ensure appropriate care for people with serious mental illness within the criminal justice system.

This letter sets out further support being taken to free up GPs, practice teams and PCNs to advance the vaccine rollout.

As the vaccination programme has developed, NHS England has published an updated version of the Enhanced Service Specification.

It now reflects guidance published by JCVI on 30 December 2020, which covers the approval of the Oxford/AstraZeneca vaccine and, for both Pfizer/BioNTech and Oxford/AstraZeneca vaccines, recommends a second dose at up to 12 weeks after a first dose.

Payment arrangements have consequently been changed so that practices are now eligible for an item of service payment for each dose.

Click HERE for further details.

An animation has been produced which attempts to dispel some of the myths that Covid-19 vaccines are unsafe.

It has been tested on North West London research champions and the wider Training Hubs community in NWL.

The resource is now available for all to access and use more widely, available at:

Kings fund report (December 2020) - Evidence shows that hesitancy about the vaccine is disproportionately high in some of the communities that have been hardest hit by the pandemic.

Read the article HERE.


Yvonne Coghill's Blog positively addresses hesitancy around the Covid-19 Vaccine in the BAME community.

Yvonne Coghill, who has recently been vaccinated at the Whittington Hospital, positively addresses some of the hesitancy around the vaccine in the BAME community.

Yvonne, who was until recently the NHS’s National Director for Workforce Race Equality Standards (WRES) implementation and Deputy Director of the RCN discusses the Covid-19 vaccine in her blog.

Read her full story HERE.

The Covid-19 vaccines delivery plan was published on 11 January 2021.

Across the UK, over 2 million people have already been vaccinated, with the government commitment to offer a first vaccine to everyone in the most vulnerable groups by the middle of February 2021, then expanding the programme of delivery, so all adults can be vaccinated by the autumn.

The delivery plan sets out the delivery for vaccinations HERE.

The NHS is starting to deliver the COVID-19 vaccine, in line with the government’s priority list of which people will get it first. This is a very exciting development and we want to be clear about how it will work for local people.

The NHS will get in touch with you directly when it is your turn to be vaccinated.

Please don’t contact your practice, doctor or the NHS asking about vaccination; this is not a service that you are able to book in advance. You will be contacted when it is your turn to be vaccinated in the weeks and months ahead.

So please remember:

  • Don’t contact the NHS to seek a COVID-19 vaccine, we will contact you when it is your time for the vaccine
  • When we do contact you, please follow the information given to know when and where to get your vaccine
  • Keep your appointment once it is made
  • The vaccine is safe. The NHS only offers vaccinations to the public once experts have signed off that it is safe to do so
  • Vaccine centres are being set up across the eight boroughs of NW London over the coming weeks.  We are getting everything ready so we can start vaccinating as soon as we start receiving the vaccine
  • We will vaccinate in order of priority, following national guidance 
  • Please continue to follow the national public health guidance to control the virus and save lives – Hands – Face – Space.

COVID-19 is still very prevalent and highly infectious: the risk of catching it is the same as ever for people who have not been vaccinated.

There is more information about the COVID-19 vaccine on both the Government and the NHS websites, please take time to click on these links and read through these pages if you want to find out more.   

There are a number of additional materials on the training product list; but these are not an essential part of the core training pathway.

The vast majority of training is of an e-learning nature; but there are specific examples which either should, or must, be delivered face to face or through a virtual alternative such as a trainer led webinar. This depends on the experience of the individual who will be administering vaccinations. To support this, within the document we have embedded a list of providers who may be able to support training within London.


If you would like to access additional information to support your training, you should also visit:

To view and download the Training requirements flyer click HERE.

With an approved vaccine against coronavirus (COVID-19) becoming available shortly and a considerable number of people requiring vaccination as rapidly as possible, a substantial workforce who can be mobilised quickly to give the vaccine safely is needed. It may therefore be necessary to rapidly train people who have not vaccinated for some time or who have not previously given a vaccine in order to maximise vaccine uptake in a short time period. , it is important that all practitioners involved in immunisation have a high level of knowledge and are confident in immunisation policy and procedures. We have tried to set out the recommendations and relevant documents for training a workforce who are knowledgeable and able to confidently, competently and safely deliver the COVID-19 vaccine programme at pace.


It is of vital importance that the COVID-19 vaccinator workforce receives comprehensive training and competency assessment in order that those who receive this vaccine are protected and public confidence in the vaccine is established and maintained.


The Public Health England Recommended Immunisation training requirements by workforce group for the Covid-19 vaccine you can find HERE. This COVID-19 vaccinator training guidance has been written to meet a very specific need in an emergency pandemic situation. The intention is to maximise delivery whilst ensuring that a COVID-19 vaccine is given safely and effectively.


Training:- vaccinators should have attended the appropriate Foundation Immunisation Course prior to administrating vaccines and been assessed as competent.


The aim of the national standards is to describe the training that should be given to all practitioners engaging in any aspect of immunisation so that they are able to confidently, competently and effectively promote and administer vaccinations.


Updates:- COVID-19 e-learning programme Immunisation  can be accessed at :-

The training includes vaccine storage, administration and legal aspects sessions.

National Minimum Standards and Core Curriculum for immunisation Training for Registered Healthcare Practitioners you can find HERE.


Please ensure all vaccinators are up to date with Basic Life Support (BLS) and anaphylaxis training. All non-registered vaccinators need to have completed the Care Certificate as this is a patient facing role and ensure PSDs  are in place. I will circulate the Covid-19 PGD as soon as it is available.


In order to ensure the ongoing delivery of a high quality, safe and effective immunisation programme that achieves high uptake, it is important that all practitioners involved in immunisation have a high level of knowledge and are confident in immunisation policy and procedures.

*COVID Vaccine Update for Primary Care*

Weds 25th Nov 1-2pm

Key messages, myth busting & operational plan with live Q&A for GPs to get their questions answered 


Dr Genevieve Small, Chair Harrow CCG 

Pippa Nightingale, CNO Chelwest

Q&A with Dr Andrew Steeden, Chair WLCCG & Covid Vaccine primary care lead


We anticipate a large number of questions for this event, please click here to submit questions in advance and so the speakers can tailor their presentation to your needs.

Link to MS Teams can be found HERE.

Please download here information on Impact of COVID-19 on Black and Asian Minority Ethnic BAME Communities.

  1. The latest newsletter of Hammersmith and Fulham Healthwatch which covered the local and national information on health and social care.


  1. Headspace is a meditation service aimed at improving people’s mental health & increasing their happiness. They are providing free meditation tools for those who are unemployed due to COVID-19 implications. To sign up for this free service please complete the registration here


  1. Free Webinar on 14 July, 1 -2 pm: Early detection of cardiovascular disease chaired by National Clinical Director for CVD Prevention Shahed Ahmad. To register, just click the link below.
  1. The Coping Well During Covid webinar series is designed to support you if you are feeling anxious about coronavirus and how it is impacting you, your loved ones or your work


  1. Covid-19 Test & Trace, What is it & what does it mean for me? A presentation with an easy read version attached. You can sign up to com if you want to use the interactive slide to capture concerns. Further information see:


  1. In solidarity against all forms of racism, discrimination and injustice, I attach a “google classroom library”. Feel free to browse around and choose any book to read, all you have to do is click on the book cover to get the link.

To download the attachments please click here

Wearing face masks to hospital appointments.

As part of the measures, visitors and patients coming to hospital for planned and outpatient care will need to wear face coverings when in the hospital setting to reduce the risk of spreading coronavirus to other patients and staff.

Patients will be issued with one if they don’t have one on arrival.


Please click here to see details.

Supported by the Office of National Statistics (ONS), we have completed a targeted piece of analysis to better understand the impact of coronavirus (COVID-19) on people with a learning disability, some of whom may be autistic, and how the number of deaths during this period compares to the number of deaths last year. 

This analysis looked at all deaths notified to CQC between 10 April and 15 May from providers registered with CQC who provide care to people with a learning disability and/or autism (including providers of adult social care, independent hospitals and in the community) and where the person who died was indicated to have a learning disability on the death notification form.

This data shows that between 10 April and 15 May this year, 386 people with a learning disability, some of whom may also be autistic, died who were receiving care from services which provide support for people with a learning disability and/or autism. This is a 134% increase in the number death notifications compared to the same period last year. 

Every death in these figures represents and individual tragedy for those who have lost a loved one. The figures show that the impact on this group of people is being felt at a younger age range than in the wider population - something that should be considered in decisions on testing of people of working age with a learning disability and/or autism. 

Visit our website for more information.

See below a NW London resource to support practitioners in caring for patients amidst the Covid-19 emergency.

Download here. 

Please download here further information on NWL cancer communications. 

Please download here further information on ECC Covid guidance 

For full document please click HERE

Please see below new useful information related to Diabetes:

Sick day rules for patients  - download here 

Emergency department discharge, clinical strategy and outpatient prioritisation - download here

Recommended PPE for primary, outpatient and community care by setting, NHS and independent sector - download here. 

As you will see from the covering letter and the guidance, please find attached Emergency oxygen guidance for primary care settings produced by the London Respiratory Clinical Network. This guide was produced for health care professionals working in hot sites with guidance on the use of emergency oxygen therapy to treat patients with hypoxaemia associated with suspected or confirmed Covid-19. It has been developed using the British Thoracic Society guidelines for Emergency Oxygen1 and expert clinical consensus across London. 

Download here.

Download here Death Certification and Pronouncement definitions and responsibilities

Download here the dirty hub home visit sats monitoring pathway.

Download here - Healthwatch useful contact list.

Routine referrals letter - download here

Please download here the two attachments regarding services changes to St Charles Health and Wellbeing Centre. These have been taken as a temporary emergency measure to help manage the developing local need and support social distancing.

Due to the rapid development of Covid-19, the NHS in North West London and Central London Community Healthcare Trust have taken the decision to temporarily suspend the St Charles Urgent Care Centre service from tomorrow Tuesday 14th April.  Staff will be redeployed to support the Covid-19 response, providing clinical support and care for our most vulnerable patients. Further information can be found on our website here