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Wellbeing & Mindfulness

With support from a wide range of colleagues and staff networks, NHS England has developed this bereavement resource which recognises the diversity of staff.


Staff wellbeing: keeping well in NW London

This is part of the NW London system wide staff wellbeing offer designed to provide rapid access to support in a variety of ways, including a ‘live-chat’ where health and care workers can, in confidence, talk to expert clinicians about any personal or professional challenges that are impacting on their stress, anxiety or mood. This could be new mental health symptoms or a worsening of pre-existing difficulties.

 To access the service:

Although Mental Health Awareness Week has passed, we still encourage staff to prioritise their mental wellbeing, reflect on their emotions, connect with others and seek help if and when they need it.

If you would like any further information please visit the wellbeing page on Collabor8.

 You can also download this poster for a full list of wellbeing services available to you.

A reminder that the HEE Health and Wellbeing Support Offer for primary care staff is still available, with access to a group of over 100 volunteer trained coaches and counsellors, with the help of four known providers who could offer:

  • One to one sessions
  • Signposting to other sources of support as needed.
  • Training to run peer support groups, including a specific focus on the complexities of working during the COVID-19 crisis.
  • Help with setting up and running virtual peer support groups.
  • Help with other wellbeing innovation as you identify needs

Please contact Sharon Gomba via the Primary Care Inbox at:, detailing the needs of staff and the type of support they require and she’ll be able to put you in contact with the appropriate provider.


Overview on the providers…

Association of Narrative Practice in Health Care (Conversations Inviting Change)

The ANPH works to encourage more attentive and skilful conversations with patients, in training, peer supervision, teamwork, management and leadership. Its trainers can offer online supervision and supervision training for individuals and groups. 

Further information can be found here and here

Faculty of Medical Coaches

The Faculty of Medical Coaches are a group of NHS professionals, Consultants and GPs, who have extensive experience in providing coaching service to doctors for ten years and can offer

Further information can be found here

Rebecca Viney Associates

Rebecca Viney Associates is a not for profit organisation started in 2017, with the aim to release the potential of the NHS workforce and to embed a positive coaching culture in the NHS.

Further information on the support RVA can offer can be found in the attached ‘Survive and Thrive during COVID-19’ flyer.

Together in Mind

Together in Mind is an online resource to support the wellbeing of health and social care staff in response to the Covid-19 pandemic. The website combines three main types of resources: a series of short podcasts, written resources that have either been developed, or vetted by NHS staff and a 90 second pulse surveys to give staff an opportunity to take a brief pause and think about what they may need today to be ok tomorrow.

Further information can be found here

Change Grow Live Registered Office: 3rd Floor, Tower Point, 44 North Road, Brighton BN1 1YR. Registered Charity Number 1079327 (England and Wales)
and SCO39861 (Scotland) Company Registration Number 3861209 (England and Wales)
The Alcohol Service is a free service to the residents of, Hammersmith and Fulham, Kensington and Chelsea and Westminster. We are a welcoming service for people having trouble with alcohol use or who are affected by alcohol use issues. We offer a range of services including Family and Carers, Older peoples, and Counselling.

TO view full document please click HERE

The Groundswell Homeless Health Peer Advocacy Service (HHPA) supports people experiencing homelessness to address health issues. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently.  

To view the full document please click HERE

Support materials available to you


Please browse the resources below and set time aside to read the ones that appeal to you most during this time. Please also share the ones you find useful with others.


NWL staff wellbeing guide

NWL staff guidance and FAQs


Self help

Mood self-assessment

Coping with depression

Coping with loneliness

Dealing with anxiety, fear and panic

Stress busters

Relaxation tips



NHS England

NWL Management and Leadership

Public Health England



Samaritans Keyworker Helpline (0300 131 7000) - The Samaritans are offering a dedicated NHS

keyworker helpline to provide confidential, non-judgmental support. It is free to access from 

7:00am – 11:00pm, seven days a week. NHS staff can talk to volunteers about anything 

that's troubling them, whether that's processing experiences during the coronavirus crisis, having a 

tough day, feeling worried or overwhelmed, or just having a lot on their mind. Volunteers can also 

point staff in the direction of practical support or information about other services, such as debt 

advice or bereavement support.

 Bereavement support line: 0300 303 4434

We also have a confidential bereavement support line, operated by Hospice UK and free to access from 8:00am – 8:00pm, seven days a week.

A team of fully qualified and trained bereavement specialists are available to support you with bereavement and wellbeing issues relating to loss experienced through your work.

You will be offered up to 3 sessions with the same counsellor and onward support to our staff mental health services if you need


Alternatively, you can text FRONTLINE to 85258 for support 24/7 via text. 

The Listening Place - During this difficult time, TLP volunteers will be offering ongoing telephone

sessions for Coronavirus (COVID-19) Key Workers. They offer free, totally confidential, active

listening support. Please note that Coronavirus (COVID-19) Key Workers do not need to feel that

life is no longer worth living, to access this support. Key Workers can self-refer or refer others by

clicking on the following link:

A group of compassionate and positive medical coaches leading workshops on Zoom every Tuesday at 3.30pm - 4.30pm and Thursday 6.30pm – 7.30pm starting on Tuesday 28th April.
You just need a link to Zoom. It’s free, encrypted and available on your smart-phone or computer.
Email with your GMC number, name and email to be linked to this completely confidential meeting place.

To view more information click HERE

"At NHS Practitioner Health we are aware that healthcare workers face stressors and difficulties at the best of times, but in these times of Covid19, these feelings may be heightened by worries over uncertainty and the unknown. These feelings are perfectly normal and a healthy reaction to a very abnormal situation.On these pages we have gathered information and resources together to help you and signpost you to routes for support. Please remember the most important rules:

  1. Look after yourself and your own needs
  2. Take time to take a break, get some food and get some sleep
  3. If you need help – ask    "

For more information please visit the Practitioner Health website HERE



To view full document please click HERE

To EASY READ view full guide on NHS help you can get  when you need it.

To view website click HERE

Nightingale Frontline will provide remote, small group sessions offered to:

  • Executive and Senior leaders
  • Ward/team leaders
  • Newly Registered Nurses/Midwives
  • Nurses/midwives returning to practice following retirement or non-clinical roles
  • Nurses/midwives managing caseloads remotely

For more information click HERE

HEROES’ singular mission is to give back directly to you, front line staff and support you through the current crisis and beyond. 

To view website please click HERE

If you have any questions please email us on :

This includes a range of testing methods available to key workers including an option to visit what will be 50 drive-through regional test centre’s, as well as home testing kits. Those tested will receive their result within 48 hours, which will confirm if they currently have the coronavirus.

If staff feel testing is necessary then they should get tested in the first three days of coronavirus symptoms appearing, although testing is considered effective up until day five.

Booking a test: Essential workers self-isolating can book their test online here

The NHS has launched a mental health hotline as part of a package of measures to support the NHS’ staff as they help people deal with the coronavirus.

  • NHS hotline: 0300 131 7000 (Open between 7am - 11pm every day)
  • Text service available 24/7. (Text FRONTLINE to 85258)

Cruse Bereavement Care has been providing life-changing bereavement support to people across the UK for over 60 years. Due to the current circumstances, support will be available via telephone or email, until it is safe to return to normal working practices. 

Those struggling in self isolation who need support can call Cruse Helpline on 0808 808 1677

For more support please find weblinks to our friends at Mind and Samaritans

Staff can now access individual coaching support by video link or telephone with highly trained, experienced coaches. This support is available to all clinical and non-clinical primary care workforce either employed by the NHS or contracted to deliver work on behalf of the NHS.

Primary care staff can register here and book individual coaching at a time that suits. 

We recognise that during the COVID-19 outbreak many of you will be working in unusually challenging circumstances and experiencing new difficulties in your personal or professional lives. On the hub Online Courses and Training we continue to develop and deliver a number of e-modules and existing courses virtually including Assertiveness in clinical practice, Work and wellbeing and Enhancing Your Consultation skills. Click here for further information

  • Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing
  • Headspace is a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep
  • Sleepio is a clinically evidenced sleep improvement programme that is fully automated and highly personalised, using cognitive behavioral techniques to help improve poor sleep
  • Daylight provides help to people experiencing symptoms of worry and anxiety, using evidence-based cognitive behavioral techniques, voice and animation

To view website please click HERE

For more information please click HERE

The QNI will consider applications from registered nurses in financial need, who work or have worked in the community for a minimum of three years.

To view full website please click HERE


To view website please click HERE

For more information please click HERE

Cruse Bereavement Care social isolation- support via telephone or email, until it is safe to return to normal working practices. 

Those struggling in self isolation who need support can call Cruse Helpline on 0808 808 1677



To view website please click HERE

To view full website please click HERE

Lamplight Support Service advisor call:

RCN Members: ring 0345 772 6100

Not an RCN Member: ring 0345 772 6200

Lines are open 8:30am - 8:30pm, seven days a week

To view more information please click HERE

All staff working in the delivery of Primary care Services who are either employed by the NHS or working with and NHS funded employer delivering an NHS funded

Primary Care contract can access coaching support HERE

To see view full website click HERE

The Government has launched a major effort to tackle loneliness and social isolation during the COVID-19 outbreak and period of social distancing. #Let’sTalkLoneliness

To view the website click HERE

For more information click HERE

For more information please click HERE

To read more tips on working remotely & or the Remote workers - Health, Safety, and Welfare course click HERE

COVID-19 Supporting Doctors: How to manage our stress and anxiety through the crisis with Dr Caroline Walker and Dr Rachel Morris

In this special episode of the podcast, Rachel is joined by Dr Caroline Walker – The Joyful Doctor. Caroline is a Psychiatrist, therapist, specialist in the wellbeing of doctors and host of The Joyful Doctor Podcast.


For more information on how to handle remote life click HERE

For more tips & information on physical wellbeing while working from home click HERE

For helpful tips & guide on Psychological Wellbeing click HERE

Please click HERE for more information

To view the website please click HERE

The Cavel Nurses' Trust helps registered nurses, midwives and healthcare assistants, both working and retired, when they’re suffering personal or financial hardship. Please click HERE to follow the link to their website. 


To view the RCN Foundation Hardship fund information, please click HERE


For The Queen's Nursing Institute Hardship Funds Information , please click HERE 



Looking after your mental health

Having good mental health helps us relax more, achieve more and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing.


To view the full page please click HERE