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Healthcare Support Workers

Healthcare assistants (HCAs) are a vital part of the team that supports GPs, Practice Nurses and patients in General Practice.

The role of a HCA is varied.  You may:

  • sterilise equipment
  • do health checks
  • restock consulting rooms
  • process lab samples
  • take blood samples
  • do health promotion or health education work
Entry requirements 

There are no set entry requirements to become a healthcare assistant. Employers expect good literacy and numeracy and may ask for GCSEs (or equivalent) in English and maths.

Hammersmith and Fulham Adult Learning and Skills Service offer a range of courses from beginner to advanced levels, all taught by experienced teachers and are free to anyone that lives and / or works in Hammersmith and Fulham.

Code of Conduct

To be a HCA, you will need to have key personality characteristics and skills for this crucial patient facing role.  All HCAs will need to follow the Code of Conduct which sets the standards of conduct for Health Care Assistants.

Watch this video about a career in the NHS as a Health Care Assistant.


Nursing associates

The Nursing Associate role is a new support role that will sit alongside existing healthcare support workers and fully-qualified registered nurses to deliver hands-on care for patients. Following huge interest some 2,000 people are now in training with providers across England.  For more information, please click here.

More information

If you would like to become involved or know more about the work that the Hammersmith and Fulham’s Community Education Provider Network (CEPN)is doing, please email us at