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Mixed Staff Groups Training Resources

CQC Masterclasses and CQC Virtual Lunch and Learn series

CQC Masterclasses are a series of lunchtime sessions that focus on the five key questions the CQC asks about services: Are they safe, effective, caring, responsive to people’s needs and well-led?

Six exceptional modules of ammunition, enabling you to feel fully prepared for your inspection. You are highly encouraged to attend all 6 modules

This is ideally for managers, partners and clinical staff - click here for more information

To register please click here .

CQC Masterclass



Virtual Session


CQC Masterclass 1

Tues June 15

60 mins


CQC Masterclass 2

Tues June 22

60 mins


CQC Masterclass 3

Tues July 6

60 mins


CQC Masterclass 4

Tues July 13

60 mins


CQC Masterclass 5

Tues July 20

60 mins


CQC Masterclass 6

Tues July 27

60 mins


CQC Virtual Lunch and Learn is series 

To register for the Lunch & Learn series please click here .

For more information , click here . 

CQC Topical Lunchtime sessions



Virtual Session


CQC Facilitated Conversations 

Wed June 2

90 mins


Lunch and Learn: Enabling Confidence before, during and after CQC Inspections 

Wed June 9

90 mins


Being CQC Ready

Wed June 16

60 mins


Why Compliance Matters

Thurs June 17

60 mins


Policy Management

Thurs June 24

60 mins


Significant Events - RCA

Thurs July 1

90 mins


Training Requirements

Wed July 14

60 mins


Demonstrable Evidence

Thurs July 15

60 mins


Roles of the Team

Wed July 21 

60 mins


Medicines Management

Wed July 28 

60 mins



Initial Training Cervical Sample Taker Course

This two-day training course follows the guidance given by Public Health England in relation to the training of cervical sample takers and incorporates the competency framework CHS37, it is also accredited by the RCGP.

The course aims to provide knowledge and skills to enable attendees to take cervical samples correctly and safely and to be able to answer any questions patients may have about the cervical sample process and outcomes.

The course takes place via Zoom on Tuesday 25 May and Thursday 27 May 2021, attendance at both sessions is compulsory.

Places are limited so for more information or to book a place on please contact:

Please see the attachment for more information on this course.

Health Coaching

Keen to know more about Health Coaching?

This taster session is helping to raise awareness of what Health Coaching is and how consultation styles can impact the delivery of the session. We shall also look at how a coaching approach can support behaviour change in the management of long term conditions.

To book your place click HERE.

Once you have registered you will receive the MS Teams link to access on the session.

Wound Care

Wound Care and treating patients with (or at risk of developing) venous leg ulcers.

We all have a role to play in easing pressure on wound care services, this session aims to provide the tools that can support practice nurses and get patients back into wound care services to prevent delays in wound healing and further complications.

Please sign up on Eventbrite HERE:

  • 26/05/2021 at 2-4 pm
  • 08/06/2021 at 2-4 pm

Once you have registered you will receive the MS Teams link to access on the session.

Explaining health Inequalities

The Training Hub will be delivering a session on health inequalities as part of the CPD Funding Allocation for 20/21.

Inequalities in health remain a challenge globally and locally. This workshop aims to contextualise health inequalities and inequities; provide you with a overview of the factors that contribute to these occurrences and equip you with knowledge to be able to gain confidence to address it in your practice.


Please sign up on Eventbrite:

- Wednesday, 5th May 9-11am or Tuesday, 11th May 2-4pm

To book your place click HERE.

Once you have registered you will receive the MS Teams link to access on the session.

Free Suicide Prevention Training

Maudsley Learning would like to invite you to take part in their free to attend courses, suitable for GPs, GP Trainees, primary care staff and other healthcare professionals in the community which may be of interest to you. 

Maudsley Learning and Lambeth CCG are offering two free evening workshops on suicide prevention: “Primary Care Suicide Prevention for the COVID Era: LIFE” on 24 May 2021, from 19:00 to 21:00.

To see the leaflet click HERE.

New Roles in Primary Care National Toolkit - HEE

The New Roles in Primary Care National Toolkit has been developed to enable Primary and Community Care Training Hubs to work collaboratively with Primary Care Networks (PCNs) towards the development of the Primary Care workforce, as outlined in the GP Contract.

The GP contract states that New Roles will be essential in securing the 26,000 extra staff under the Additional Roles Reimbursement Scheme (ARRS).

Training Hubs will support future workforce planning as one of their core functions. Training Hubs are designed to meet the educational needs of the multidisciplinary primary care team and bring together NHS organisations, community providers and local authorities.

This resource will allow Training Hubs to work with their PCNs and support workforce planning, providing a valuable resource for systems developing their primary care workforce.

To see more details click HERE.

Tissue Viability Pathways


The Tissue Viability team has developed pathways for specific skin problem for the Practice Nurses and Healthcare Support Workers to help them address the patient's problem:


1. Leg Ulcer Management Pathway

2. Moisture Associated Skin Damage Pathway

3. Skin Tear Pathway

Immunisation training standards for healthcare practitioners and the importance of training for Covid-19 vaccinators



With an approved vaccine against coronavirus (COVID-19) becoming available shortly and a considerable number of people requiring vaccination as rapidly as possible, a substantial workforce who can be mobilised quickly to give the vaccine safely is needed. It may therefore be necessary to rapidly train people who have not vaccinated for some time or who have not previously given a vaccine in order to maximise vaccine uptake in a short time period, it is important that all practitioners involved in immunisation have a high level of knowledge and are confident in immunisation policy and procedures. We have tried to set out the recommendations and relevant documents for training a workforce who are knowledgeable and able to confidently, competently and safely deliver the COVID-19 vaccine programme at pace.


It is of vital importance that the COVID-19 vaccinator workforce receives comprehensive training and competency assessment in order that those who receive this vaccine are protected and public confidence in the vaccine is established and maintained.


The Public Health England Recommended Immunisation training requirements by workforce group for the Covid-19 vaccine you can find HERE. This COVID-19 vaccinator training guidance has been written to meet a very specific need in an emergency pandemic situation. The intention is to maximise delivery whilst ensuring that a COVID-19 vaccine is given safely and effectively.


Training:- vaccinators should have attended the appropriate Foundation Immunisation Course prior to administrating vaccines and been assessed as competent.


The aim of the national standards is to describe the training that should be given to all practitioners engaging in any aspect of immunisation so that they are able to confidently, competently and effectively promote and administer vaccinations.


Updates:- COVID-19 e-learning programme Immunisation  can be accessed at:

The training includes vaccine storage, administration and legal aspects sessions.

National Minimum Standards and Core Curriculum for immunisation Training for Registered Healthcare Practitioners you can find HERE.


Please ensure all vaccinators are up to date with Basic Life Support (BLS) and anaphylaxis training. All non-registered vaccinators need to have completed the Care Certificate as this is a patient facing role and ensure PSDs  are in place. I will circulate the Covid-19 PGD as soon as it is available.


In order to ensure the ongoing delivery of a high quality, safe and effective immunisation programme that achieves high uptake, it is important that all practitioners involved in immunisation have a high level of knowledge and are confident in immunisation policy and procedures.

Skills for Health- Coronavirus (COVID-19) Awareness​ course

The resource is designed to support our public sector workforce to continue delivering the best possible service during these unprecedented times.

The resource is approximately 2 hours in duration and includes information such as infection prevention, PPE, hand and respiratory hygiene, management and assessment, sampling and testing, patient transfers/managing patients and much more, to support staff in their role.


The link can be accessed here: fbclid=IwAR0XXZ_LgCxTgkuNjYilx8EFKk7XpQXVYFo_0oa95KZG7mxAhKNqsNVHQsQ


New Personalised Care Training Hub is now open

The new Personalised Care Institute is a virtual training hub for all health and care staff to access the very latest in personalised care training and development.

It offers a wide-range of flexible, evidence-based and accredited courses from a variety of providers and will support staff to gain the knowledge and confidence to provide Personalised Care to their patients.

For more details, visit our website, view our animation and join in the conversation on Twitter via @Pers_Care_Inst.

NHS Learning Hub Quick Reference Guide

The Learning Hub is a digital platform that provides easy access to a wide range of education and training resources for the health and care workforce, enabling users to contribute, search for and access resources.
The Learning Hub is in Beta phase and new features will be frequently released. It is important that the platform
continues to meet your needs - you can provide feedback to help improve it. The Learning Hub and the e-Learning for Healthcare (e-LfH) Hub are two standalone, but complementary, platforms however, if you have an eligible e-LfH Hub account you can sign in to the Learning Hub using those details.

For more information click HERE

Systmone Training

SystmOne Training Dates 

Training dates have now been released for Systm One Training. The training will be online (due to distancing rules making classroom courses untenable) and bookable through the NWL Learning Hub. Attached is a cribsheet on how to register to the learning hub and book Remote Training.

The Online training will be either on Microsoft Teams or WebEx so please download the Teams app prior to the event, and your trainer will send you a link two days before the event starts.

The following courses are now available:


  • SystmOne Basic Training
  • SystmOne for Senior Administrators
  • SystmOne Reporting


There is also a new NWL Learning Hub course which covers the following:

  • Signing on and re-setting Password
  • Assigned Mandatory Training by Job Role 
  • Profile and Job Assignments 
  • Using the hub Dashboard, Record of Learning, Team View (Managers), Reports (Managers, Find Learning, Resources, Training Video and Help Page.
  • Benefits for PCNs.

Please find here instructions on how to book training and create an account

Latest COVID-19 resources from Skills for Health

20,000 key workers access our free COVID-19 awareness course

We have seen a surge in uptake of our latest free version of our COVID-19 online learning resources, as many sectors move towards returning to work in an increased capacity, since the government's new roadmap was released.

Over 20,000 NHS, health & care professionals & other key public service staff have now completed the course which details advice, guidance & information about coronavirus to support our workforces deliver the best possible patient care & workplace safety, during these unprecedented times.

Please share & access it here today  to update your training on; infection prevention, PPE, hand & respiratory hygiene, management & assessment, sampling & testing, patient transfers/managing patients & much more to keep you safe in your role & help save lives.

New Safeguarding Adults & Children courses providing crucial COVID-19 skills

Recently refreshed Safeguarding courses for both Adults & Children are now available on our new mobile-first e-learning platform. Supporting the training needs of our NHS & wider health & care staff, as well as volunteers, these vital modules ensure the right skills are acquired to protect our vulnerable from coronavirus & the rise of those looking to exploit them.

Read more here


Primary Care CPD Alert: Future Proofing Primary Care

The latest Primary Care CPD Alert: Future-Proofing General Practice covering innovation, leadership, skill mix & workforce planning, telehealth and including selected COVID-19 training, resources, research, can be found at the following link

Free COVID-19 e-learning for nurses, midwives and AHPs

HEE is working with partners to provide a system-wide response to COVID-19

Please click HERE for more information 

Dedicated link to training HERE

Maudsley Learning

Maudsley Learning have created a COVID-19 Hub webpage to house trusted content and free resources aimed at the general public and clinicians from various organisations including NHS England, Health Education England, King's College London and our experts here at SLaM.

The resources can be found HERE

About the Coronavirus (COVID-19) programme

This programme has been created by Health Education England e-Learning for Healthcare (HEE e-LfH) in response to the Coronavirus (COVID-19) global pandemic.

The programme includes key materials to help the health and care workforce respond to Coronavirus.

Content now available in the COVID-19 programme includes:

  • Essential Guidance from the NHS, UK Government, WHO and BMJ
  • Public Health England – Personal Protective Equipment (PPE)
  • Infection Prevention and Control
  • Resources for Staff Working in Critical Care Setting
  • Resources for Staff Working in Acute Hospital Setting
  • Resources for Staff Working in Primary Care and Community Setting
  • Resources for Return to Work Healthcare Staff
  • Resources for Pharmacy Staff
  • End of Life Care COVID-19
  • Wellbeing for Staff

More content will be added in the coming days and weeks.  The additional content will include new sessions and content curated from different sources such as existing HEE e-LfH sessions and materials from other organisations.

To proceed to the e-learning, please click HERE

COVID-19 related trainings recorded (Community Pharmacy, General Practice, Digital Primary Care)

There are NHSE run COVID-19 related trainings recorded for your convenience. To watch recordings of previous webinars visit their webinars webpage. Links to those from HEE will be sent in due course.

The NHS England General Practice Forward View and Health Education England (HEE) Primary Care Workforce Commission

The NHS England General Practice Forward View and Health Education England (HEE) Primary Care Workforce Commission both recognised the requirement for a wider clinical workforce in primary care to support service transformation.

HEE is investing in and implementing a range of workforce initiatives to support primary care workforce transformation.

This includes the HEE’s mandate target of ensuring that there are 1000 physician associates working in primary care by 2020.

For more information click here.

More information

If you would like to become involved or know more about the work that the Hammersmith and Fulham’s Community Education Provider Network (CEPN)is doing, please email us at