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H&F GP Federation Newsletter

Following the requests for minimizing the amount of emails going out from the Federation, we will be sending out a regular newsletter. 


Events and webinars 

Webinar with Provek - Level 4 Associate Project Manager Programme, part of the NHS Project Futures





Provek were recently appointed as approved provider for Level 4, Associate Project Manager Programme, part of the NHS Project Futures initiative. They are hosting two webinars to provide essential information and enable promotion of the programme to your employees.

- 18 May, 12pm-1pm

- 20 May, 1pm-2pm

Webinar covers:

  • How Provek deliver their programmes and support that learners will receive
  • Schedule of NHS programme dates and timeline to submit EOIs to enrol employees
  • Answer any questions on the programme

To book your place and receive your invitation, please follow this link: Webinar Registration.

College of Paramedics support to PCNs and Training Hubs




An Advanced Practice Leads discussion/support group with an aim of monthly drop ins to discuss employer tips and guidance, share best practice and to discuss any problems where there have been some queries that PCNs have found challenging to resolve has been set up with a focus on paramedics and their integration into primary care.

This will be run by Helen Beaumont-Waters, Head of Clinical Development (Primary and Urgent Care), as a monthly drop in session via Teams. The sessions will take place on the last Wednesday of every month from 13:00-14:30 for the next 8 months.

Please contact for further details.

Living Well Workshop: Growing Collective Well-being




Primary Care – Living Well Workshop: Growing Collective Well-being (Cohort 1)

Monday 10 May at 2:00 pm - 4:00 pm

To view more details click HERE.

Primary Care – Living Well Workshop: Growing Collective Well-being (Cohort 2)

Wednesday 12 May at 5:00 pm - 7:00 pm

To view more details click HERE.

Chronic Kidney Disease webinar








Wednesday 5th May 13:00pm-14:00pm


  • Chronic Kidney Disease - NWL Integrated care: Service update  
  • Chronic Kidney Disease - Cardiovascular Management
  • CKD frequently asked questions and case scenarios


- James Tomlinson (consultant Nephrologist) Andrew Frankel (consultant Nephrologist)

- Emma Salisbury (consultant Nephrologist)

Chaired by Dr Yamsin Razak

Please join the webinar via this link:  CKD webinar

FREE GatewayC Webinar




New Types of Cancer Treatments and Their Effects

Wednesday, 12th May 2021, 13:00 – 14:00

Audience: This webinar is suitable for all healthcare professionals across England, but targeted at primary care.

To register your place please click HERE.

Integrated Care Systems – what’s the deal for me and my patients?




A series of webinars for Clinical Directors to explore their role in the ever changing landscape of PCNs and ICS.

Session One: Me and the PCN in the mix - Thursday 29th April 2-5pm

Session Two: Leading in the PCN - Thursday 27th May 2-5pm

Session Three: Working in the wider system -  Thursday 24th June 2-5pm

To view and download the flyer click HERE.

Time for you - wellbeing sessions







Join the H&F GP Federation Training Hub for a series of free online 6x30 minute wellbeing sessions. All sessions will take place on MS Teams from 13:30 - 14:00.

- 4th May,

- 11th May,

- 18th May.

To view and download the flyer click HERE.

To register your place for the event via Eventbrite click HERE.

To view further details about the sessions click HERE.

Explaining health Inequalities






The Training Hub will be delivering a session on health inequalities as part of the CPD Funding Allocation for 20/21.

Inequalities in health remain a challenge globally and locally. This workshop aims to contextualise health inequalities and inequities; provide you with a overview of the factors that contribute to these occurrences and equip you with knowledge to be able to gain confidence to address it in your practice.


Please sign up on Eventbrite:

- Wednesday, 5th May 9-11am or Tuesday, 11th May 2-4pm

To book your place click HERE.

Once you have registered you will receive the MS Teams link to access on the session.

Health Coaching






Keen to know more about Health Coaching?

This taster session is helping to raise awareness of what Health Coaching is and how consultation styles can impact the delivery of the session. We shall also look at how a coaching approach can support behaviour change in the management of long term conditions.

To book your place click HERE.

- Wednesday, 2nd June 1:30-2:30pm 

Once you have registered you will receive the MS Teams link to access on the session.

Wound Care






Wound Care and treating patients with (or at risk of developing) venous leg ulcers.

We all have a role to play in easing pressure on wound care services, this session aims to provide the tools that can support practice nurses and get patients back into wound care services to prevent delays in wound healing and further complications.

Please sign up on Eventbrite HERE:

  • 26/05/2021 at 2-4 pm
  • 08/06/2021 at 2-4 pm

Once you have registered you will receive the MS Teams link to access on the session.

King’s Health Partners global “Meet the Expert” clinical seminar series



KHP have recently linked with the European University Hospital Alliance to deliver a series of seminars, held every Tuesday from 1 – 1:30pm that cover a range of clinical hot topics (and sometimes COVID).  The sessions are recorded and made available on the KHP Learning Hub.

If you are interested in attending please contact, to be included in the weekly emails or could periodically send you a list of topics and the events listings to share.  The zoom meeting details are the same each week.


Training Offer:

Domestic Violence training - IRIS programme – Q&A SESSION







Friday 14/05/2021 at 13:30 – 14:30pm

Domestic Violence training - IRIS programme - Q&A session aimed at practices who have not yet been engaged with the service.

Identification and Referral to Improve Safety (IRIS) is a general practice based domestic abuse training, support, and referral programme for Central London CCG GP surgeries. Commissioned by the Mayor of London Violence Reduction Unit (VRU), the programme aims to raise awareness with GPS, and provide a direct referral service for victim-survivors who are or have experienced domestic abuse. 

In this introduction, we will look at the context of domestic abuse in the healthcare setting, and how IRIS works with your practice to improve the safety of patients with experience of abuse.  

Attached is information regarding the IRIS model.

For further enquiries please contact

Frailty Programme is now live on the e-LfH Hub







Colleagues from Health Education England e-Learning for Healthcare (HEE e-LfH), the London Clinical Network for Frailty and Wessex Academic Health Science Network have worked hard to develop a new e-learning programme looking at frailty as a complex multi-system, long term condition.

This exciting and much needed programme promotes a universal language in frailty identification that will support health and social care staff, as well as the general public, to meet the needs of individuals living with varying degrees of frailty, to deliver improved health outcomes. The programme is split into three tiers, aligned to the learning needs of different groups. This ranges from the general public, reception staff and porters to clinicians working in acute frailty services.

The programme is compliant with Frailty, A framework of core capabilities (2018) and has been funded by HEE’s Urgent and Emergency Care Workforce Collaborative for London.

Please follow the link.

BOPA Cancer e-Learning for Community Pharmacy

Please see the attached press release from BOPA and the link to access the new Cancer e-learning for Community Pharmacy.

Initial Training Cervical Sample Taker Course






This two-day training course follows the guidance given by Public Health England in relation to the training of cervical sample takers and incorporates the competency framework CHS37, it is also accredited by the RCGP. The course aims to provide knowledge and skills to enable attendees to take cervical samples correctly and safely and to be able to answer any questions patients may have about the cervical sample process and outcomes.

The course takes place via Zoom on Tuesday 25 May and Thursday 27 May 2021, attendance at both sessions is compulsory.

Places are limited so for more information or to book a place on please contact:

Please see the attachment for more information on this course.

Group Coaching sessions for GPs on maternity/paternity leave



Londonwide LMCs is offering coaching to parents of new-borns who may be on maternity/paternity leave at present. More information about the programme is available here.

1. Expression of interest for maternity/paternity coaching - please contact Rizwana Ahmed directly at with expression of interest.

2. Thrive after maternity leave - plan a confident return to work - click HERE for more details.

3. The New Dads Accelerator - to view more information about this course click HERE.

Coaching skills courses

Please see attached information about the coaching MOOCS, designed to be relevant for both postgraduate and UG settings.

FREE Primary care suicide prevention for the COVID era: LIFE Masterclass















Why attend the LIFE Masterclass?  

LIFE has been specifically designed with the busy jobbing GP in mind. The evidence based theoretical concepts and its practical applications and training delivery are all: 

  • Innovative – novel approaches incorporating the latest research. 
  • Intuitive – complexity simplified through structure and sequence for rapid learning and clinical use. 
  • Interactive – case studies drawing on prior knowledge and experience used with adult learning principles  

LIFE will provide a rapid refresh of essential skills for assessment, formulation and documentation while providing a range of advanced skills in brief interventions like safety planning and resilience building. 

Why attend Primary care suicide prevention for the COVID era: LIFE Masterclass?  

Primary Care is the foundation of all health care. Often as the first point of contact, General Practitioners (GP) sense and detect impending mental health crisis and within the confines of limited time and minimal information they act, setting in motion a sequence of events that ensures safety through ongoing support in primary care and / or an appropriate referral for assessment and treatment in secondary care. This demand on our GP’s time and an expectation to respond appropriately, effectively and rapidly to suicidal crisis is only set to grow with the parallel pandemic of psychological distress and dysfunction in the COVID era.

LIFE is a custom-made suicide prevention masterclass (2 hours / flexible based on need) for GPs that takes into account the primary care work environment. It blends the essential skills and competencies needed for rapid detection, assessment and referral along with the latest research and advanced practice of maintaining a therapeutic relationship, safety planning and resilience building.

Date: 24.05.2021

Book for free using code: lifepcsp

Maudsley Learning offer- Courses for GP



Maudsley Learning offer a wide variety of courses for Primary Care and their workforce. We are an integral part of South London and Maudsley NHS Foundation Trust and understand the training needs of your professional mental health workforce. We have a wide range of courses aimed at both specialist and non-specialist audiences, including non-clinical staff, taught by experts in the relevant fields. All of our courses can be viewed on the Maudsley Learning website.

To view and download the leaflet click HERE.

Safeguarding Training

Safeguarding Level 1 & 3 and other trainings provided by Local Safeguarding Children Partnership









Introduction to Safeguarding Children Level 1:

Level 3 - Book 2 half days link (in the same week):

Level 3 - Book a full day

Domestic Abuse and Coercive Control new dates

Harmful Practices: Forced Marriage

Harmful Practice: Faith Based Abuse

Harmful Practices: So-Called Honour Based Abuse

Multi-Agency Safeguarding and Child Protection refresher

PHE immunisation updates 2020

Achievements and developments during 2020/21 season

Please find attached letter from NHS England and NHS Improvement.

London Immunisation Team
School aged vaccination contact details for missed school vaccines due to Covid-19

Please see attached letter in relation to the school aged vaccination programme and missed vaccinations due to lockdown. 

In the event that school aged children present at practices requesting the nasal flu vaccine, normally given in school, please sign post them to the relevant provider.


If you have any queries about this information please contact our team directly at

PHE immunisation updates








The national flu immunisation programme 2020 to 2021- update

To view and download the details, please click HERE.

The national flu immunisation programme 2020/21

To view and download the details, please click HERE.

Vaccines and porcine gelatine

To view and download the leaflet describes how and why porcine gelatine is used in vaccines please click HERE.

Introduction to New learners Foundation Immunisation Programme

To view this document, please click HERE.



Commission on Race and Ethnic Disparities: The Report

To view and download The Report click HERE.

National CLEAR Programme













Health Education England (HEE) is offering support to local projects that deliver innovation and education in developing local anticipatory care models.

This is a chance for primary care networks and integrated care systems to accelerate local initiatives in anticipatory care, which will improve patient care, population health and help to relieve some of the pressures on primary care.

What is the National CLEAR Programme?

Project support for anticipatory care is offered as part of the National CLEAR Programme, which stands for Clinically Led Workforce and Activity Redesign. CLEAR is a work-based learning programme sponsored by HEE. It supports projects with innovation expertise, data analysis and service modelling; but it also delivers an in-depth education for local frontline clinicians to equip them with data, tools and techniques for service and workforce transformation.

How to access this opportunity

Primary care networks and ICSs will be invited to submit an expression of interest in joining the National CLEAR Programme for Anticipatory Care. For more information on what is involved, how the programme works and the benefits for primary care networks and skills development for individual participants please email

Find out more about the National CLEAR Programme on the CLEAR website or CLEAR web pages on the HEE site

HLPs Publication of CYP Mental Health Inequalities Data Snapshots




The Healthy London Partnership (HLP) Children and Young People’s Mental Health (CYP MH) programme has produced data inequalities snapshots for each Integrated Care System (ICS) in London. The purpose of these data snapshots is to support local systems in addressing health inequalities in access, experience, and outcomes in CYP MH care.

The data snapshots can also be used to address the priorities highlighted in the Advancing Mental Health Equalities Strategy, published by NHS England and NHS Improvement in October 2020. This strategy sets out the core actions required to bridge the mental health equalities gap, and it an important part of the overall NHS plan to accelerate action to address health inequalities as part of the COVID-19 response, and sits alongside the NHS Mental Health Implementation Plan (2019/20-2023/24).

Roadmaps to Practice




A Roadmap to Practice is a supportive document that provides a clear educational pathway from undergraduate to advanced practice for clinicians wishing to pursue a career in primary care.

The page is updated weekly with new resources at the end of each week. There are Stage 1 support tools and resources, the roadmaps, FAQs and supervision resources.

Please follow the link.

Professional Development

Please see attached a list of courses and resources, currently on offer by HEE’s Professional Support Unit.

Cleaning for confidence: keeping NHS premises safe and clean for patients

Please see attached for information, details of a Cleaning for Confidence e-learning programme, developed to reduce the spread of infection in clinical and non-clinical settings, and to reaffirm the NHS commitment that keeping sites clean and safe is everyone’s responsibility.

Technology Enabled Care Services practice learning toolkit

The toolkit has been developed in response to the COVID-19 pandemic with students now undertaking some placements online. It aims to support creativity and innovation while providing a structure in the way TECS placements are offered to ensure patient safety and appropriate practice learning.

To view more details please click HERE.

New Inclusion Health session added to All Our Health programme
















Health Education England e-Learning for Healthcare (HEE e-LfH) has worked in partnership with Public Health England to develop a new session on inclusion health as part of the All Our Health e-learning programme.

Inclusion health is a catch-all term used to describe people who are socially excluded, such as vulnerable migrants, sex workers and people who experience homelessness. These individuals typically experience overlapping risk factors for poor health including poverty, violence and discrimination, which frequently lead to barriers in accessing healthcare, resulting in extremely poor health outcomes.

Inclusion Health is a free bite-sized session designed to help health and care professionals, team leaders, managers and strategic leaders improve access to services for people who are socially excluded.

On completion of the session, learners will:

  • understand how the concepts of inclusion health and social exclusion can be useful for their professional practice
  • know about the health issues that socially excluded people who are living in their area are more likely to encounter
  • understand specific activities and interventions that all health and care professionals can do to support the health and wellbeing of inclusion health groups
  • consider the resources and services available in their area that can help people from inclusion health groups

The session also signposts learners to other useful sources of advice and information and there is an additional All Our Health e-learning session on homelessness within the programme.  For more information and to access the free Inclusion Health session, visit the All Our Health programme page.

NHS population screening: reducing inequalities

Public Health England has published new guidance to help providers and commissioners to identify and reduce screening inequalities and improve access to services.

NWL Primary Care Wound Care Formulary 2020/21

North West London Primary Care Wound care formulary can be found HERE.

Access the latest Training Hub Resources Repository

For the latest support, training and guidance on Covid-19 for Training Hubs in London.

Please visit HEE London Training Hub Resource Repository

To request access please email

Long COVID educational resources








The Learning Hub is a digital platform that provides easy access to a wide range of education and training resources for the health and care workforce.

Colleagues across health and care have been contributing resources and there are now over 950 resources available to access and share with colleagues.  These resources include videos and webinar recordings, e-learning, slide presentations, Q&A packs, simulation scripts, posters, lesson plans and web links.

Contributions to the Learning Hub offer and support a wide range of training subject areas, including resources to support and deliver the current pandemic response and recovery, virtual training delivery and to support re-deployment 

You can sign into the Learning Hub either using an e-Learning for Healthcare username and password or by creating an account on the Learning Hub and using those details.

For more information about the Learning Hub follow us on Twitter: @HEE_TEL and visit the Learning Hub website to read about our journey so far. 

Preceptorship Year for Physician Associates in Primary Care


To find and download the Preceptorship guidance for the PA programme click HERE.

To download the Physician Associate Preceptorship Checklist click HERE.

Please complete and return it to Emma ( before the end of March.

Local Safeguarding Children Board updates



Further resource information:

Please see more information on LSCP courses, newsletter and brochure here:

Social Prescribing – Learning for link worker










The NHS Long Term Plan commits to embedding social prescribing link workers within every primary care network (PCN), as part of a wider shift towards Universal Personalised Care.  The initial Long Term Plan target is for over 1,000 additional trained social prescribing link workers to be in PCNs by the end of 2020/21. This target is expected to be exceeded by March 2021 and numbers are expected to keep rising so that by 2023/24 over 900,000 people are able to be referred to social prescribing schemes.

The way PCNs have employed these additional roles has varied according to the needs and circumstances of each PCN. Some care coordinators are working with care home residents as part of the new PCN enhanced health in care homes requirement, whilst health coaches, in addition to maintaining a link worker caseload, work additionally with those patients with multiple and complex issues. These patients can often benefit from a health coaching approach to help them take greater control over their own health and wellbeing.

The emergence of Social Prescribing Hubs, often introduced in response to COVID restraints on face to face consultations, have proved highly effective also.

e-Learning resource supporting link workers to deliver social prescribing:

Resources to support healthcare professionals address the challenge of diagnosing lung cancer during the COVID-19 pandemic



Please see attached update on the Learning Hub regarding resources to help with the challenges of diagnosing lung cancer during the pandemic.

This update supports the campaign, recently launched by NHS England and NHS Improvement and Public Health England, called ‘Help Us, Help You’ - ‘Lung Cancer Symptoms’, which seeks to address the barriers that are deterring patients from accessing NHS services.

This part of the campaign focuses on encouraging the public to contact their GP practice if they are worried about a cough that lasts three weeks or more, which could be a sign of lung cancer.

Beware of Covid fraudsters



















Joint advice from the NHS and law enforcement agencies on protecting yourself from COVID-19 cons.

Sadly we continue to hear reports of fraud and scammers relating to the vaccine roll out. In the UK, coronavirus vaccines will only be available via the National Health Service and is free of charge. You will be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. At no point will you be asked to pay.

The National Cyber Security Centre (NCSC) is asking people to report suspect emails to its Suspicious Email Reporting Service simply by forwarding them to All emails forwarded to the service are analysed and if they are found to link to malicious content, it will be taken down or blocked, helping prevent future victims of crime.

If you receive a call you believe to be fraudulent, hang up. Suspicious text messages should be forwarded to the number 7726 which is free of charge and emails forwarded to

The Suspicious Email Reporting Service is a world first which was launched last April by the NCSC in conjunction with the City of London Police. It has now received more than four million emails from the public, leading to the removal of over 26,000 scams and over 49,000 links to malicious content.

National social assets -**

NWL vaccination information in full here -

 NW London FAQ -

The Kickstart Scheme

The Kickstart Scheme provides funding to create new job placements for 16 to 24 year olds on Universal Credit who are at risk of long term unemployment.  

To find all details please HERE.

Toolkit to support clinicians, professionals, carers and adults with learning disabilities






Guy's and St Thomas' NHS Foundation Trust has developed a toolkit to support clinicians, professionals, carers and adults with learning disabilities. The aim of the kit is to aid the consent process, provide information regarding needle phobia and the vaccination process for people with learning disabilities (PWLD). 

 The toolkit consists of: 

Colleagues are asked when using the toolkit to please acknowledge the source. 

Physician Associates Students in your Practice?



New teaching opportunities from end January 2021

QMUL are looking for host practices to accommodate two students during the two years of their MSc Course. 

For further information on teaching dates please see the attached flyer.

For information contact QMUL Senior Unit Administrator at

Supporting BME communities in a targeted pandemic response

Please see link to an interesting blog on NHS England’s site, shared at this week’s GPN Covid meeting, co-written by Julie Roye, Advanced Nurse Practitioner/Consultant and Dr Magda Branker

Primary and Community Care Training Hubs Guidance

Making primary care a great place to work: Guidance to support CCGs/ICSs in commissioning services from primary care training hubs 2020-2022.

Click HERE to find more information.

New Roles in Primary Care National Toolkit - HEE










The New Roles in Primary Care National Toolkit has been developed to enable Primary and Community Care Training Hubs to work collaboratively with Primary Care Networks (PCNs) towards the development of the Primary Care workforce, as outlined in the GP Contract.

The GP contract states that New Roles will be essential in securing the 26,000 extra staff under the Additional Roles Reimbursement Scheme (ARRS).

Training Hubs will support future workforce planning as one of their core functions. Training Hubs are designed to meet the educational needs of the multidisciplinary primary care team and bring together NHS organisations, community providers and local authorities.

This resource will allow Training Hubs to work with their PCNs and support workforce planning, providing a valuable resource for systems developing their primary care workforce.

To see more details click HERE.

Mental Health Nursing Competence & Career Framework









The New Roles in Mental Health Nursing Implementation Group in 2019 reported that there is a clear case that more mental health nurses are required both in the NHS and in private and voluntary organisations and agencies. In addition, mental health nurses, even before they consider pre-registration training, right throughout their career to retirement, need at all stages to feel valued, supported, developed and safe in their practice.

The framework offers a useful guide for employers to encourage a diversity of applications, including people with lived experience, by describing what mental health nurses do, and the skills, knowledge and abilities they need to carry out this role. This is in line with HEE’s commitment to a diverse and inclusive workforce which can provide person-centred, culturally appropriate care.

To view and download The Mental Health Nursing Competence and Career Framework click HERE.

For more information click HERE.

Health & Wellbeing Resources

Updated Health and Wellbeing Pack



Please find below an updated Health and Wellbeing pack that outlines which national support offers are still available, including:

Living Well Workshop: Growing Collective Well-being





Primary Care – Living Well Workshop: Growing Collective Well-being (Cohort 1)

Monday 10 May at 2:00 pm - 4:00 pm

To view more details click HERE.

Primary Care – Living Well Workshop: Growing Collective Well-being (Cohort 2)

Wednesday 12 May at 5:00 pm - 7:00 pm

To view more details click HERE.

Time for you - wellbeing sessions



Join the H&F GP Federation Training Hub for a series of free online 6x30 minute wellbeing sessions.

To view and download the flyer click HERE.

To register your place for the event click HERE.

To view further details about the sessions click HERE.

Support available for NHS staff

Support available for NHS staff - NHS Employers This gets regularly updated and has both wellbeing support and financial and other practical resources

Talking Therapies








Finding this year difficult? We’re here for you. Reach out for free talking therapy in North West London

The Talking Therapies services across North West London Health and Care Partnership are launching a campaign to remind local residents that mental health services are open and here for them during the pandemic and beyond.

Talking Therapies have been running throughout the pandemic, but we know coronavirus has made stress and anxiety more common for people and we want everyone to know this service is here to help them.

To get more information click HERE.

Please find the posters HERE.

North West London GP Primary Care Team - Mental Health updates

Please find attached list of sources where you can look for a support to maintain their physical and mental health and overall wellbeing while managing Covid-19.

Mental health resources for NHS staff



Resources are now available for NHS managers, supervisors, and those with caring responsibilities for NHS staff, to talk about mental health and wellbeing during and beyond COVID-19.

The guidance will help managers identify team members who may be struggling with their mental health and learn how to confidently initiate supportive wellbeing conversations.

To access create / sign into an account .

Support for you #ProjectM - NHSI Leadership and Lifelong Learning









We know how busy you are as health and social care leaders in this unprecedented time in the history of the NHS. To support you to lead through the challenges you face #ProjectM is here for you.

By joining the #ProjectM community you will benefit from:

  • Access to immediate tools for these challenging times.
  • Continuously updated free resources on
  • Getting your voice heard by joining the conversation on Twitter at #ProjectM
  • A chance to suggest new resource themes for #ProjectM
  • An opportunity to build new supportive connections in an inclusive environment. Virtual Groups are now open for you to join. Find out more: Groups – Our NHS People
  • Participate in ProjectM mentorship which is based on harnessing social media (starting with Twitter) to offer your mentoring services or find a mentor. More details will be coming soon.

Find out more: #ProjectM on Twitter

MIND guide to Wellness Action Plans (WAP) for employees





Mind’s Workplace Wellbeing team provides guidance and support for employers on how to implement a comprehensive approach to managing staff mental health, including how to promote the wellbeing of staff, tackle the causes of work-related mental health problems and support staff who are experiencing a mental health problem. This tool is one in a series of resources aimed at supporting staff mental health.

To read our other free workplace resources, take a look at our website.

Why not use the MIND guide to support your team meetings on well-being? See attached guide for further information.

Coaching support for those who lead, manage or organise a team or group in Primary Care



The new #LookingAfterYourTeam service will create an opportunity for individuals who lead, manage or organise teams, groups, services or networks, to access coaching about their team.

Coaching support is available with a highly skilled and experienced coach and is centred around compassionate and collaborative team leadership. The aim is to encourage psychological wellbeing and resilience in teams while supporting them to continue to deliver projects, services and high-quality care to patients.

Find out more here:

Good Thinking - London' Digital Mental Wellbeing Service





Good Thinking is London’ Digital Mental Wellbeing Service and promotes self-care for the four most common mental health conditions: anxiety, sleep problems, low mood, and stress.

Good Thinking provides free, 24/7, digital support to Londoners seeking mental health and well-being advice and help.  

Good Thinking service is formally being extended to young people at the end of January, so look out for more details in the coming weeks. New resources on Good Thinking include teachers’ toolkit, an employer’s toolkit and student toolkit, supporting young people to be mentally healthy in university. There is also a section on Good Thinking for health and care professionals.

Our NHS People: Understanding different bereavement practices resource



With support from a wide range of organisations, colleagues and staff networks, NHSEI have developed a bereavement resource that recognises the diversity of our staff, and, together with a short supporting animation, intends to build upon existing managerial cultural competencies recognising the diversity of our staff. 

This resource will enable line managers to be able to confidently start conversations with staff who have experienced loss in a more compassionate way, as a result of gaining a deeper understanding of the different ways in which our colleagues may experience a bereavement, noting the varying practices different religions and cultures may follow. To view the flyer click HERE.

For more information about this resource, please contact: or email the team at:

National Health & Wellbeing Support on a page – 1 to 1 coaching for Primary Care Staff



Please see HERE national resources available to help staff look after their mental health and wellbeing during these difficult times. The support on offer features bespoke one to one and team coaching for all Primary Care Staff to access.

Further information on the team coaching offer can be found below.

Coaching support is available with a highly skilled and experienced coach and is centred around compassionate and collaborative team leadership. The aim is to encourage psychological wellbeing and resilience in teams while supporting them to continue to deliver projects, services and high-quality care to patients.

Find out more here:

Supporting Our People

Helping you manage your own health and wellbeing while looking after others

To view and download the brochure click HERE.

‘First you’ - Hand-picked collection of wellbeing resources for healthcare workers

We imagine a world in which everyone is happy and healthy; where healthcare professionals take care of themselves first and are therefore able to take care of others.

Visit the ‘first you’ website to access a collection of resources.

QNI’s listening service - TalkToUs










Offers emotional support by phone to registered nurses working in the community

The service is operated by trained listeners who are available to speak to any nurses working in community or social care, including those supporting care homes, and nurses working with people who are homeless. TalkToUs is intended as a friendly ear for nurses who would like to talk to someone in complete confidence about their life and work at the current time. We can signpost to other sources of support.

If you are worried about any aspect of your work or home life, particularly if it is affected by the Covid19 crisis, and you would like to talk about your feelings to one of our trained team members in confidence, please email us to arrange a call.

Please email  giving your first name, phone number and a preferred date and time for a call.

Visit QNI webpage for further information:

Survive and Thrive













Survive and Thrive at the virtual Doctors’ Mess

This Doctors Mess is run on a voluntary basis by a group of passionate doctors. It was set up and is sponsored by RVA, a not for profit organisation and is supported by NHS England.

Would you like to:

Talk, share, offload?

Enhance your wellbeing?

Keep your energy and motivation?

Give yourself space to plan and prioritise?

Every Wednesday 18:30 - 19:30.

To see the flyer HERE.

Email  with your name and GMC number if you would like to join this completely confidential meeting place.

Resources supporting mental health and wellbeing

King’s Fund has collected resources to support the mental health and wellbeing of both individuals and teams working across health and care.

To see the resources, click here

HEE Health and Wellbeing Support Offer








A reminder that the HEE Health and Wellbeing Support Offer for primary care staff is still available, with access to a group of over 100 volunteer trained coaches and counsellors, with the help of four known providers who could offer:

·         One-to-one sessions

·         Signposting to other sources of support as needed.

·         Training to run peer support groups, including a specific focus on the complexities of working during the COVID-19 crisis.

·         Help with setting up and running virtual peer support groups.

·         Help with other wellbeing innovation as you identify needs

Please contact Sharon Gomba via, detailing the needs of staff and the type of support they require and she’ll be able to put you in contact with the appropriate provider.

NHS hotline to support NHS staff





The NHS has launched a mental health hotline as part of a package of measures to support the NHS’ staff as they help people deal with the coronavirus.

·         NHS hotline: 0300 131 7000 (Open between 7am – 11pm every day)

·         Text service available 24/7. (Text FRONTLINE to 85258)

Please see link for further details.

Samaritans operates a 24-hour service available every day of the year, by calling 116 123


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